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Can I change the CHAT_GREETING_MSG? — Cloud Customer Connect
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Can I change the CHAT_GREETING_MSG?

Accepted answer
edited Dec 14, 2017 11:34PM in Communication Channels 2 comments


Hi all,

I would like to know if it is possible to change the message base CHAT_GREETING_MSG by "Hello (name of the user)." How may I assist you today? " I tried with "chats.name_first", but nothing is displayed.

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