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data safe registration: An error occurred

in OCI - General 2 comments

Hi,

I want to register my ATP database with data safe. When I "Register" my database, it asks me to confirm but then spins for a few minutes and then says "An error occurred." If I "Retry" i get the same thing. Any idea what I am missing?

The documentation steps suggest I would need to enter the admin password, but I am never asked. Is this a permission issue?

Thanks for your help,
Lacey

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