How to exclude Credit memos from paid invoice adjustment-"Create Automatic Billing Adjustments?
Summary:
The issue we are encountering now is that when we have an invoice that has a credit memo applied and the remaining balance is less than +/- $500, it is getting picked up by the job and the remaining balance is being adjusted off. We do not want invoices with credit memos applied to be picked up by this process. Is there a way to add additional parameters to the ‘Create Automatic Billing Adjustments’ to exclude invoices with no payments, only credit memos applied?
Content (please ensure you mask any confidential information):
SR Reference - SR 3-37531901491: Create Automatic Billing Adjustments - Exclude Credit Memo from paid Invoices
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