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Is there a way to automatically terminate chats for the agent?

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edited Jan 10, 2018 9:38PM in Communication Channels 5 comments

Content

Does anyone know of a way to automatically terminate chats so the agents don't have to click Terminate? I thought maybe I could write a business rule but I don't have the right conditions available. Same for workspace rules. 

Has anyone done this and if so, how? 

 

Thanks in advance!

Version

May 2017

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