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Case Management access group- based on contact relationship
Summary:
I have requirements for case management for 2 access groups:
Group 1 - Employee Relations team have full access and can see all cases- assigned the OOTB Case Manager role. This is fine.
Group 2- Contacts who are listed as a contact with the relationship type Hearing Manager or Investigation Manager have full access to those cases they are added as a contact only.
Content (please ensure you mask any confidential information):
I have requirements for case management for 2 access groups:
Group 1 - Employee Relations team have full access and can see all cases- assigned the OOTB Case Manager role. This is fine.
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