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Customer Type based Chat Greeting Message

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edited Jan 28, 2018 3:12PM in Communication Channels 2 comments

Content

Hi All,

 

I have Sales and Support type of Chat users. I am passing Category values along with the Chat URL for this. I would like to have separate Chat Greetings (CHAT_GREETING_MSG) based on the Category values I'm passing.

Please share your thoughts.

Thansks,

Yogesh

Version

portal 3.7

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