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When employee downloading the attachments of DOR then getting error

Summary:

We have noticed few times that downloading the document from Document Records got an error. Sometimes it works, sometimes get error. Different users, also facing this error. First they were able to do it without any problems. Then some minutes later they tried to do it again because they needed to check one more thing. Then they got the error "From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1: 10.4.5 404 Not Found". Then again few minutes later they were able to open it again. So this comes and goes. The Preview option works. So this is only downloading.

Content (please ensure you mask any confidential information):

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