You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Chat avatar change for male and female

edited Feb 7, 2018 8:49PM in Communication Channels 12 comments

Content

Hi,

I would like to see if possible to change the chat avatar based on the logged in user.

I know it is possible to change the avatar image, but the new image will apply to all agents regardless of the gender. I also know that staff account custom fields are not accessible on customer portal so creating a Male Femail custom field is not an option.

Any other idea, please?

Version

17D

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!