Can an SR be routed based on Affected Partys attributes Ex.Affected party's Legal Entity or Location

Summary:

Hi All,

We have a unique requirement where an SR should be routed based on the person selected from Affected Party field using the Affected Party’s attributes like the Legal Entity or Location. I have explored various options by trying to add Affected Party as an Object instance in Manage Service Objects but could not find a way to achieve this. Please let me know how this can be achieved.

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