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Segmentation group giving no results

Summary:

we are getting no result from segmentation groups.

segmentation is build on product and customer segment.

we are using product with item name in ( item names)

customer with customer in (specific customer name)

Note: the customer is actually not a key customer and is under non key customers: All other

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

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