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Supplier can skip entire questionnaire section when filling supplier self service registration form

edited Aug 17, 2024 9:28AM in Supplier Management 4 comments

Summary:

When a prospective supplier registers through the external prospective supplier registration link, the entire supplier registration questionnaire can be skipped in the new redwood UI, even though all the questions in the questionnaire are mandatory. When the user fills the required fields till the products and services page and then clicks on Continue and Submit simultaneously (before the questionnaire page loads), the entire questionnaire gets skipped and the registration gets submitted. This looks to be a problem with the questionnaire not loading on time.

This product fault needs to be resolved ASAP since it is increasing the manual work of getting the supplier questions filled by the supplier onboarding team.

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