Request to Resubmit behavior for approvers in the External Supplier Registration Request
We're encountering an issue with the behavior of the "Request to Resubmit" option in the external supplier registration approval process.
We've observed that the first approver can successfully use this option, resulting in the request status changing to "Not Submitted" and the supplier being notified to resubmit.
However, if any subsequent approvers attempt to use the same "Request to Resubmit" function, the request is automatically rejected.
This inconsistency in behavior between different levels of approvers is unexpected. We're looking for insights into the system's design or potential configuration issues that might be causing this discrepancy.
Any information or suggestions on how to address this behavior would be greatly appreciated.