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Unable to get Return Reason in sales Order line level

edited Aug 23, 2024 11:13AM in Order Management 3 comments

Hi Team,

In Oracle OM Groovy, In Line Level attributes we have "ReturnReason" which should give current or runtime selected value from the dropdown while created an order. But it is not giving as expected.

Explanation:

Step 1: User selected "A" from Return Reason dropdown
Step 2: User changed it to "B" from dropdown and clicked on "Save" button.
Step 3: "ReturnReason" attribute in groovy code is showing "A" as value which is incorrect.

In our requirement we need to do some operation based upon the value present in the "ReturnReason" attribute at line level in Groovy. If the "ReturnReason" is having the older value("A" for example) even though User selected a new Value("B" for example),it won't fulfill our requirement

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