You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Self service flow report.

edited Apr 6, 2018 5:59PM in Communication Channels 2 comments

Content

Is there a report that brings (within RightNow) information from the "self service path" that the customer made within the service portal?

Like "Frequently Asked Questions" queries, "Diagnostic Tree" queries ...
This in a timeline described client by client.

Version

Cloud & Portal.
Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!