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I'm unable to upgrade to paid account

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Summary:

I'm unable to upgrade to paid account - as many others.

Content (please ensure you mask any confidential information):

I think the problem is, that I created the account with the default setting of "Corporate" - where it should have been "Individual".

Now I get stuck trying to spend money!! And being asked to contact my account manager - which I dont have.
What to do??

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