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Different Twilio Numbers for Texting by Business Unit

in Recruiting, Opportunity Marketplace 5 comments

Summary:

We have two Business Units (Unit A and Unit B) using Oracle Recruiting Cloud. Each of them has their own phone # registered in Twilio. We've enabled two way texting, but it's always using the phone # for Unit A. Is there a way to configure it so that Unit A uses their phone # and Unit B uses a different phone #?

Content (please ensure you mask any confidential information):

We have two Business Units (Unit A and Unit B) using Oracle Recruiting Cloud. Each of them has their own phone # registered in Twilio. We've enabled two way texting, but it's always using the phone # for Unit A. Is there a way to configure it so that Unit A uses their phone # and Unit B uses a different phone #?

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