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1:1 Bank Stmt Lines are not auto reconciling for payments

edited Sep 3, 2024 3:20PM in Receivables & Collections 2 comments

Summary:

Recently appended the bank stmt field customer_reference to prefix "APJ" with the check number (APJ123456). Since then the payments are not reconciling automatically. Example: customer_reference = APJ123456; check/payment number = 123456. The 1:1 matching rule is based on amount and advanced criteria:

statement line.customer_reference = transaction.reconciliation_reference

Have added a new rule but its still not auto reconciling:

statement line.customer_reference CONTAINS transaction.reconciliation_reference OR

transaction.reconciliation_reference CONTAINS statement line.customer_reference

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Version (include the version you are using, if applicable):

24C

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