Expenses App - Connecting to Server

Summary:

We are currently receiving an increasing number of issues on users attempting to access the Fusion Expenses App.

Is anyone receiving similar issues that have been resolved that did not account for an incorrect URL being entered?

Content (please ensure you mask any confidential information):

Users are not able to access the Expenses App. Common error message reflects: 'Error connecting to server'

We ask each user to follow the following guidance:

1, Check phone is up to date with all system iOS updates in settings.

2. On laptop, route to Oracle Fusion via internal Intranet page; accessing Fusion, specifically typing in your Password.