Get Started with Redwood for Oracle Cloud HCM Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
HR Helpdesk: Need help in Groovy Expression
We need to configure notifications in HCM (notification bells): How You Personalize Your Notifications (oracle.com) including: Response notification for employees: Notification sent to the employee (Primary Point of Contact) when an HR (Resource) responds to the SR via the web channel. Response notification for HR: Notification sent to the HR assigned to the SR when an employee responds via the web channel. Ticket Assignment Notification: Notification sent to HR when assigned to a ticket Again, these notifications require coding in Groovy Script.
0