Alerts to Line manager to Approve pending time cards of an employee

Summary:

Time cards submitted to manager to approve but approval reminder alert is not triggering

Content (please ensure you mask any confidential information):

I have ran the process Generate time exceptions from compliance rules for approval reminders for line managers but the alert is not triggering.

I have verified the rule set, rules and templates are correct. I have attached the alert template in the attachment. I picked the correct date range but still alert is not triggered why might be the issue here

Version (include the version you are using, if applicable):

24C

Code Snippet (add any code snippets that support your topic, if applicable):