You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Is there a way to add Chat fields to Incident Workspace

edited Dec 10, 2024 3:44PM in Communication Channels 1 comment

Summary: Add chat fields to Incident Workspace


Content (please ensure you mask any confidential information): Id like to add the chat termination event to the incident details tab.

When I open insert fields, the only options are Incident, asset, Contaact and Organization fields (see screen shot)

Version (include the version you are using, if applicable): 24B

Code Snippet (add any code snippets that support your topic, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!