Is there a way to add Chat fields to Incident Workspace
Summary: Add chat fields to Incident Workspace
Content (please ensure you mask any confidential information): Id like to add the chat termination event to the incident details tab.
When I open insert fields, the only options are Incident, asset, Contaact and Organization fields (see screen shot)
Version (include the version you are using, if applicable): 24B
Code Snippet (add any code snippets that support your topic, if applicable):
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