How to let ChRM select multiple customer programs for accrual generation against a given sales order
Summary:
How to let ChRM select multiple customer programs for accrual generation against a given sales order
Content (please ensure you mask any confidential information):
We have a requirement to associate a single sales order against multiple customer programs to accommodate special rebates during a promotional period.
Program # 1, Customer # 1, No Qualifiers, Item # 1, Rebate # 5 USD, Effective = 1-Oct-2024 to 7-Oct-2024
Program # 2, Customer # 1, No Qualifiers, Item # 1, Rebate # 10 USD, Effective = 1-Oct-2024 to 31-Oct-2024
When we run the accrual program, Oracle picks one of these programs and adds the rebate amount. How Oracle determines which one to pick from these 2 identical programs and how to ensure that rebates are added to both the programs ?