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Integration in CPQ

in Configure Price Quote 2 comments

Hi @Everyone,

I hope you all are doing well!

I have some questions regarding the Status of the CPQ Quote to be sync back to Oracle Commerce Cloud.

Issue Summary: The business team has reported an issue when rejecting quotes in CPQ. As, after rejection it is not updating the same in Oracle Commerce Cloud.

Expected Behavior: When a quote is rejected, the status should sync back to Oracle Commerce Cloud.

Current Integration Setup:
We currently have one integration for Sync Quote: CPQ - OIC - OCC.
OIC is being used as the middleware integration to facilitate data transfer between CPQ and Commerce Cloud.

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