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How can we use email for Cloud Learn and MS Teams integration?

edited Sep 30, 2024 12:05PM in Learning 2 comments

Summary:

We have successfully validated and connected Oracle Cloud Learn and Microsoft Teams/Calendar. We also want to be able to allow instructors to give credit for attendance automatically (once completed) but MS Teams doesn't recognize the email address we're sending in the integration.

Content (please ensure you mask any confidential information):

In the integration, we can send over the employee's learning session completion. Our MS Azure account for a user has a corporate email ("mycorpaccess.com" for SSO and it won't be changed) but Oracle HCM has the company email account (employeename@company.com) for employee records - so when this is sent over, the emails don't match and they don't get credit. For security purposes, we're not of the mindset to update all employees emails to the mycorpaccess address - and the integration apparently only allows 1 email (it won't validate alternate emails).

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