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Add line manager to Case
Summary:
Is there a way to add Line Manager of the Person who has raised a case or his/her service request has been converted into a Case
Content (please ensure you mask any confidential information):
As this is a desired business case of Case Management where in Line Managers needs to be involved in grievance/disciplinary actions, there is no option provided to add them into the case
Version (include the version you are using, if applicable):
24C
Code Snippet (add any code snippets that support your topic, if applicable):
Tagged:
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