How many soft bounces result in a hard bounce?
Hi Everyone,
I'm looking for the general guidance on the number of soft bounces that automatically set a contact to hard bounced. Also, is there a specific timeframe in which the soft bounces need to happen for the hard bounce to be set? I've heard "3 soft bounces within 48 hours" would set a contact to hard bounced but I couldn't verify this in the available Eloqua documentation.
I hope someone can help with some verified information.
Cheers
Krisz
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