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Extract gets stuck with few pending records
Summary:
Extract gets stuck with few pending records
Content (please ensure you mask any confidential information):
Hi Team,
Greetings!
We have been observing an issue with the payroll flows associated with the extracts.
The extracts process 98% of the records but get stuck with 2% of the pending records for hours.
e.g.
The extract has got 10000 records for processing in the given run and 9800 records do get processed in 2 hours but the remaining 20 records remain in "pending" status for long hours . Even if we rollback the run and resubmit - it ends up in same result again.
Has anyone come across this issue? What could be the root cause and the required remedial action?
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