Thank you for supporting the Cloud Customer Connect Community in 2024. It's a gift to work with you!

Look back
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Cannot install Smart View 24.200 64-bit

in EPM Platform and Freeform 15 comments

Summary:

I am unable to install Smart View 24.200 64-bit on a bew laptop (MS Surface Laptop 7; Snapdragon X 10-Core; 16.0 GB of RAM. 64-bit OS with ARM Based Processor).

During installation, receive error message that the 32-bit version was installed but something went wrong during load. This is odd because I downloaded the 64-bit version. After multiple failures, I copied the 64-bit version to the new laptop from the old laptop (specs below) and installation still failed.

Successfully installed the 64-bit version on an older laptop (Surface pro 6; Intel i5; 8GB of RAM. 64-bit OS with x64 based processor).

Both machines are using Windows 11 Home.

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!