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Document Sequence AR Credit Memo Issue

edited Oct 18, 2024 4:04AM in Receivables & Collections 3 comments

I have setup my AR Document Sequence:

Invoice 1: 1xxxxxxx range that was active up until 23-Feb-2023 (this was the end date) and

Invoice 2: 2xxxxxxx range that has been used since 24-Feb-2023 (start date).

When creating a credit (dated 10 Oct 2024), my transaction number still shows as 1xxxxxx and there was no "document number" showing. What should must be the issue and is there a way to correct this if I have posted this to ledger?

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