OCI Subscription (paid) - Instance was disabled and can't use backups - How to get backups?

Summary:

A 2 days ago, I update all SO, WordPress and fix few errors in PHP scripts, today receive a notification "Oracle Cloud Infrastructure - Abusive Activity Identified". I have only one instance, now disabled, him have 5 ecommerce websites, I call support and they said that I can detach the boot volume, create a new instance and attach this boot volume to this new instance, but when I try to perform any action/command on the volume, it tells me that I need to stop the instance, however, the instance is disabled and has the status stopped.This prevents me from