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Requisitions are not being submitted to Top worker participant

in Purchasing 2 comments

Summary:

Requisitions are not going to Top worker participant (CEO) . But CEO will not approve instead it is being delegated to another SVP .

Content (please ensure you mask any confidential information):

Job Level Hierarchy is enabled:

For Ex:

Top Worker participant is set to job level 70 - our CEO

When I submit my Requisition , it goes to my Manager (Job Level 50) and next level goes to Director (Job Level 60). Here it stops.

It is supposed to go to CEO (Reassigned to SVP)

HierarchyBuilder.getManager("supervisory",ReqLineDimension.username,-1,"","")

HierarchyBuilder.getPrincipal("ceo.abc@xxxx.com",-1,"","")

Version (include the version you are using, if applicable):

Tagged:

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