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For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
Next Gen HR Helpdesk Admin does not have access to Primary Contact and Assigned to fields
Hi team,
When Creating/ Editing a case, Admin does not have access to these fields:
Assigned To
Primary Contact
Already added HR Analyst to the role and ran processes
Also ran Configure Adaptive Search but did not work
Please help in finding solution.
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