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Alert Composer - Resource (Absence) does not fetch new absence entry

edited Nov 4, 2024 11:59AM in Workforce Management 2 comments

Hi,


We are trying to use Alert Composer with Absence-Resource.
We notice new absence entries are not fetched from Absence Resource.
Image below shows 24 Absence entries with 22 Old and 2 new


We are not able to get data of the 2 new entries
We only get data of the 22 Old entries.
Filter Criteria is very simple as we are trying to get data of the 2 new entries: ${personId} IN (SELECT PERSON_ID FROM PER_ALL_PEOPLE_F WHERE PERSON_NUMBER = 35044)

Maybe do we have to run process in order to update data for absence resource?
Or maybe is there a way for us to trace the Problem?

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