Unable to see proxy functionality and switch to option

Summary:

We have an issue where "Switch to" action button is not appearing. Our customer is using this functionality for replenishment requisitions. Users are unable to switch user to replenishment user, because the proxy functionality is not showing and now it's not displaying the option to switch users.

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Version (include the version you are using, if applicable):

24D

Code Snippet (add any code snippets that support your topic, if applicable):