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Using Redwood to create an SR

in Human Capital Management 2 comments

Summary:

Hello everyone,

I am trying to create a new SR using Oracle's new Redwood My Oracle Support page.

Are there instructions as to how this works anywhere?

In particular, I have a question about what about:

"Who should be able to view this service request?"

It is requiring a User Group.

What is a User Group - do I need to create it for the CSI?

Thank you in advance for any information you can provide for this.

Thank you.


Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):


24C (11.13.24.07.0)


Code Snippet (add any code snippets that support your topic, if applicable):

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