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Subject: Clarification on Customer Class and Impact in Oracle Fusion

edited Nov 18, 2024 3:04PM in E-Business Suite

Dear Team,

While creating a customer in Oracle EBS, we need to define the Customer Class. Although it's not mandatory, the LOV (List of Values) provides multiple options. I would like to understand the purpose and impact of each option listed below:

  • Buyer
  • ESI
  • Fund/Trust
  • Government Organization
  • Government Scheme
  • ISD
  • Insurance/TPA
  • International
  • Others
  • PSU
  • Private Corporate
  • Walk-in General

Could you please provide a detailed explanation of each of these Customer Class options? Specifically:

  1. What is the purpose of each class?
  2. How does it impact transactions or processes?
  3. Which accounts or configurations are affected when these classes are used?
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