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BPM Worklist Escalation email subject not deriving correctly and workflow unwanted Expiry

in Human Capital Management

Summary:

BPM Worklist Escalation email subject not deriving correctly and workflow getting Expired. We have done configuration in Deadline section, but it's not working as expected.

Other email subjects (e.g. Submitted, Action Required, Approved) are working as expected.

Content (please ensure you mask any confidential information):

Navigation:

BPM Worklist > Search with "PositionChangeApproval" > General section > Click on Globe icon


Configure the email subject and tokens:

Key = PositionChangeApproval
En (subject line) = Approval for Position Change - Position name [{0}] for Department [{1}] and Initiated by person# {2}

Argument {0} = /task:task/task:payload/ns0:getNewPositionByTransactionIdResponse/ns0:result/ns6:Name
Argument {1} = /task:task/task:payload/ns0:getNewPositionByTransactionIdResponse/ns0:result/ns6:DepartmentName

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