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Approval rules is failing and/or following wrong rule
Summary:
Content (please ensure you mask any confidential information):
Hello everyone,
The client has the following requirement for the "Change Personal Information" flows:
- If PWK initiates, then autoapprove
- If HR initiates, then autoapprove
- If EMP initiates, and the changes are in A,B,C (i.e., Person Name, Disability Info, Passport), then Representative approves
- If EMP initiates and the changes are in D,E (i.e., Phone Details, Email Details), then send FYI to representative and autoapprove
To do so, I have created 4 different rules for the above requirements. Please find the full rules in the attached document.
For the rule 3, I have created a rule that says:
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