How to get a shipment line to backorder that has a fulfilment line in failed reservation
Summary:
Cancel the Backorder is the requirement.
Available to reserve 300
Ordered 1000
1 Line split into 2 fulfilment lines of 300 and 700.
300 line - awaiting shipping good
700 - scheduled in line and reservation failed.
Release the whole order by creating pick wave
300 lines is released which is fine.
Problem 1: There is no available quantity to reserve for 700 hence fulfilment line is in error for reservation. How to create a backorder for 700 case in shipment lines. We need a way to cancel the backorder line. Currently only 300 is released and no backorder lines found for 700.
Problem 2: After adding inventory 100, tried running recover error for the order but nothing happens - still failing for reservation on 700 line why is partial reservation not working to reserve 100 and split the order line to 100 and 600?