You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register
Skip to content
  • Register
    • Get Started with Redwood for Oracle Cloud HCM   Begin Now
    To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.

    For more information, please refer to this announcement explaining best practices for getting answers to questions.

    Receiving duplicate emails for the same updates

    in Help Desk 4 comments

    Hi Team,

    I have written the groovy script for MessageTypeCd ORA_SVC_RESPONSE and ORA_SVC_CUSTOMER_ENTRY.
    When there is a message updates, it give the notification only once. However, when we send the email communication, the email are duplicated now. One is without any link or format and another one is the groovy script template.

    How to disable this email notification template and lets use only the groovy script template.

    Thanks.

    Tagged:

    Howdy, Stranger!

    Log In

    To view full details, sign in.

    Register

    Don't have an account? Click here to get started!