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Benefit Plan Option Correction

in HCM Data Loader (HDL) 4 comments

Summary:

I enrolled an employee in 'Kaiser Permanente California Medical' with the option 'Employee Only' effective 2025/01/01 using HDL. On the same day, the employee decided to change their option to 'Employee + DP + Children.' However, I encountered the error

ORA-20001: There was a problem saving the elections because another enrollment exists in the same element that this enrollment uses. Details: Element REI Medical ER, Rate Kaiser Permanente California Medical Employee +DP +Children (ER), Effective date 2025-01-01...

What steps can I take to successfully load this change via HDL?


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