Get Started with Redwood for Oracle Cloud HCM Begin Now
To ensure that questions get required attention from community members and are NOT left unanswered, it’s important for the author to indicate (by selecting “Yes” or “No” when prompted) whether the question was answered. (newly added) Please note that it is also important to respond to EACH comment your question receives. Your Yes or No response ensures an accurate status for your question.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
For more information, please refer to this announcement explaining best practices for getting answers to questions.
How to add Holidays in HR Helpdesk
Summary:
I am attempting to add Holidays that will not be counted towards the SLAs in HR Helpdesk.
Content (please ensure you mask any confidential information):
Does adding the Holiday's in Setup and Maintenance > Search > Calendar events accomplish this (Provided the "Coverage" includes the geography of the assigned worker), or is there somewhere else that the Holidays need to be added
Version (include the version you are using, if applicable):
24D
Code Snippet (add any code snippets that support your topic, if applicable):
Tagged:
0