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How to show field "Queue" in Create Internal Helpdesk request
Summary:
show field "Queue" in Create Internal Helpdesk request
Content (please ensure you mask any confidential information):
We need to show the filed "Queue" in Create Internal Help desk page when a user has just Internal Helpdesk User role. This field is seen only when the user has "Internal Help desk Agent Role".
Business case:
We need the request creator with (Internal Help desk user role) to have the option to manually select a Queue and based on that an agent is auto assigned based on the rule defined.
Version (include the version you are using, if applicable):
We are currently in 24D
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