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How customers are notified during Disaster Recover?

Summary:

As part of Disaster recovery documents, it's mentioned that Oracle determines if the event constitutes for Disaster Recovery during the DAD phase.

If Disaster has been declared and recovery is authorized in an alternate site, how are customers notified of the decision or the event?

Will Oracle Support call or Email the Cloud Account Admins to notify of the outage and the disaster recovery?

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