Questions on Mail Audit Feature in OTM 24C
Summary:
Oracle introduced the Mail Audit feature in 24C, which is incredibly useful for tracking emails sent or failed from OTM, as well as for resending similar emails directly from the system. We’ve been using this feature to track tenders, BOLs, and other emails, but we’ve encountered some issues with its functionality. Before raising an SR, I wanted to clarify the following questions. If anyone has faced similar issues, your input or suggestions would be greatly appreciated in resolving these concerns.
- Does this feature support all types of emails sent from OTM (e.g., Tenders, BOLs, Reports, etc.)?
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