Round Trip Orders to plan to Service Provider profile assigned to Destination Customer Location
Summary:
Hello All,
Our client has a scenario where they want orders on some lanes to plan to specific service providers only, hence to achieve this without making any agent workflow changes, we simply added the Service Provider Profile on the Locations Routing Tab, please refer to the screenshot below,
They now want to plan round trip orders where,
Order 1 is from Location A to End Customer Location (from above screenshot)
Order 2 is from End Customer Location back to Location A.
They have created round trip rates for the same, but my question is will these plan directly to the round trip rate or do we additionally need the following for this to work as a pre-requisite?,
Tagged:
0