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Why is the Assigned to field pulling suppliers from CRM instead of EEs? HR Help Desk/Case Management

edited Feb 4, 2025 10:41PM in Help Desk 4 comments

Summary:

Both the Assigned to field and Team Members field are pulling suppliers from our CRM side instead of pulling in employees from the HCM side. I have the Case Management stripe listed as HR Help Desk, so I didn't expect it to still populate with suppliers. Any ideas?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

24D


Code Snippet (add any code snippets that support your topic, if applicable):

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