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Unexpected Approval Routing After Switching to Redwood Pages

Summary:

Hi everyone,

We have transitioned most of our pages to Redwood UI in our production environment. However, we have observed some unexpected behavior in our approval workflows after the switch.

Here are two specific issues we encountered:

  1. Manage Position Approval Issue
    • An HR user created a new position using the Redwood Manage Position page.
    • The approval request was sent to an unrelated person who has no connection to the transaction.
    • Previously, the approval process worked as expected, following the predefined approval rules.
  2. Termination Workflow Issue
    • Termination requests that were supposed to generate FYI notifications have instead triggered approval requests in Approvals Application, not BPM

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