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Why Project Budget Workflow moves forward after Withdraw action on Request Information notification?

edited Feb 10, 2025 2:07PM in Project Management 1 comment

Summary:

The user that submit a project budget version for approval has the action Withdraw enabled on notifications sent by a Request Information action of an approver.


However, after this user chooses Withdraw action, the flow does not return back to the approver, moves forward and is approved without an approver action (Approve or Reject).

Content (please ensure you mask any confidential information):

Project Budget version is submitted for approval and the steps below occurs:

  1. Project Budget version is submitted for approval
  2. An Approver user receives notification to Approve/Reject
  3. Then this user choose Request Information Action for the initiator (who submitted Project Budget version for approval), with Return Options "Back to me" checked

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