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Unable to cancel the user's work relationship even after removing direct reports.

edited Feb 7, 2025 2:55PM in Human Capital Management 3 comments

Summary:

We have removed all direct reports from the Contingent Worker, yet the error persists. Additionally, we have deleted the past line manager record from direct reports.

We also ran the following scheduled processes, but there was no impact:

  • Synchronize Person Records
  • Refresh Manager Hierarchy
  • Run Reassign Pending Approvals for Terminations and Correct Invalid Supervisor Assignments Process
  • Retrieve Latest LDAP Changes
  • Send Prorated LDAP Requests

Error Message:

PER-1532437You can''t cancel this work relationship because the person had, has, or will have direct reports. You need to assign the reports to other managers first.If the relationship start date is same for all your direct reports, use the Direct Reports action from the user''s quick navigation for whom you''re canceling the work relationship. If the relationship start date is different for your direct reports, use the Change Manager action separately from each direct report''s quick navigation. You need to reassign the direct reports on the start date of the supervisor relationship.

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